Maintenance Notification Ellucian Workflow - Test - US, CA, UK regions.

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.
Posted Mar 25, 2021 - 03:00 EDT

Update

Maintenance is extended by hour till 3 am EST only in US region
Posted Mar 25, 2021 - 01:18 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 24, 2021 - 20:00 EDT

Scheduled

ELLUCIAN CLOUD SERVICES
Please be advised that a maintenance update for Ellucian Workflow will be deployed in the Test environment for all United States, Canadian and European customers. This notification details the maintenance timeline and planned work.

Window: 
** US and CA regions only**
Wednesday, 24 March 2021 @ 8 p.m. Eastern to Thursday, 25 March 2021 @ 2:00 a.m. Eastern

** European region only**
Thursday, 25 March 2021 @ 12:00 a.m. GMT to Thursday, 25 March 2021 @ 6:00 a.m. GMT

Activity: Deploy release into Ellucian Workflow Test environment

** US and CA regions only**
Note: This release will be deployed to the Production environment on Wednesday, 31 March 2021

** European region only**
Note: This release will be deployed to the Production environment on Thursday, 1 April 2021.
 
 Impact: There will be downtime experienced while the update is being deployed.

 Documentation: Release documentation can be found on The Ellucian Customer Center:
https://ellucian.force.com/clients/a111M00000RM7vB

Client Action: None 

Dependencies: None

 Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

 Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
 
 Thank You,
Your Ellucian Cloud Services Team
Posted Mar 17, 2021 - 16:00 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Workflow - Canada, Ellucian Workflow - Europe, Ellucian Workflow - U.S.).