Ellucian Cloud Status - Ellucian Intelligent Learning Platform 5.X Maintenance Release

Ellucian Intelligent Learning Platform 5.X Maintenance Release - Production Environment

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Aug 28, 2019 - 22:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 28, 2019 - 20:00 EDT

Scheduled

ELLUCIAN CLOUD SERVICES

Please be advised that a maintenance update for Ellucian Intelligent Learning Platform 5.X application will be deployed in the Production environment. This notification details the maintenance timeline and planned work.

Window: 08/28/2019 @ 8 p.m. Eastern to 08/28/2019 @ 10 p.m. Eastern

Activity: Deploy release in the Production environment

Impact: ILP SaaS 5.X Production environment will be unavailable during the maintenance window

Documentation: Release documentation can be found on the Ellucian Customer Center:

https://ellucian.force.com/clients/s/releases/a111M00000Oad40/ilp-501

Dependencies: None

Customer Action: There is no action required by Customers. This announcement is for informational purposes only

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team

Posted Aug 21, 2019 - 20:08 EDT

This scheduled maintenance affected: Ellucian SaaS (Ellucian Intelligent Learning Platform - United States/Canada/Latin America).