Colleague SaaS T3 - Release Updates - Non-Production - September 29, 2023

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Sep 29, 2023 - 09:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 29, 2023 - 06:01 EDT

Scheduled

ELLUCIAN CLOUD SERVICES

Please be advised that the Ellucian Colleague SaaS T3 Release Updates will be deployed in the Non-Production environment. This notification details the maintenance timeline and planned work.

The Ellucian Colleague SaaS T3 Release Updates will be deployed in Non-Production on September 29, 2023. The same updates will be deployed in Production on October 04, 2023 along with the Ellucian Colleague SaaS T1 Release Updates.

Windows:
Eastern Time Zone - September 29 from 6:00 AM to 9:00 AM
Central Time Zone - September 29 from 5:00 AM to 8:00 AM
Mountain Time Zone - September 29 from 4:00 AM to 7:00 AM
Pacific Time Zone - September 29 from 3:00 AM to at 6:00 AM
Samoa Standard Time -September 28, 11:00 PM to September 29, at 2:00 AM

*In regions that don't observe daylight savings, please adjust the times above accordingly.

Impact: The Non-Production environment will be unavailable during the maintenance window.

Documentation: Please refer to the following articles for the details in this release:
(035237) - https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=cde550a387eed5100fc5db583cbb3563
(036608) - https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=e3d58a7e470ba5d024ade731e36d4377

Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration and bug fixes. Please review and adjust scheduled jobs as necessary.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager, who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team

Posted Sep 28, 2023 - 13:30 EDT

This scheduled maintenance affected: Ellucian SaaS (Ellucian Colleague SaaS).