Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 5 months ago. Oct 30, 2018 - 09:00 EDT
ELLUCIAN CLOUD SERVICES
Please be advised that Ellucian Quercus 8.16/18.104.22.168 will be deployed in the Production environment. This notification details the Upgrade timeline and planned work.
Note: Quercus 8.16/8.16.01 will be deployed in Production on October 30, 2018
Window: *** This notification is for our customers in Europe and the Middle East only *** Tuesday October 30th - starting at 6:00 p.m. British Summer Time and concluding on October 31st at 6 a.m. BST.
*** This notification is for our customers in the Asia Pacific region only *** Tuesday October 30th - starting at 2:00 p.m. British Summer Time and concluding on October 31st at 2 a.m. BST
Activity: Deploy Quercus release 8.16/22.214.171.124 in the Production environment.
Impact: The Production environment will be unavailable during the maintenance window.
Documentation: Release documentation can be found on The Ellucian HUB.
Please Note: Your Customer Success Manager would have contacted you to let you know if your environment is not impacted by this release.
Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration and bug fixes.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted 5 months ago. Oct 26, 2018 - 11:37 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Quercus).