Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 31, 2021 - 22:30 EDT
Scheduled
ELLUCIAN CLOUD SERVICES Please be advised that Realex Hotfix SU5439 will be deployed to your Ellucian Quercus non-prod environment. This notification details the maintenance time line and planned work.
Window: *** This notification is for our customers in the EMEA region only *** Tuesday 1st June - starting at 3:30 a.m. BST (GMT+1) and concluding on Tuesday 1st June at 5:30 a.m. BST (GMT+1).
Activity: Deploy Quercus Realex Hotfix SU5439 to the non-Production / Test environment.
Impact: The Test environment will be unavailable during the maintenance window.
Dependencies: None.
Customer Action: There is no action required by customers. This announcement is for informational purposes only.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
IMPORTANT: If you are not a customer within any of the regions listed in this notification, please select "Manage your subscription" at the bottom of this email to update your regional preference for your Ellucian solution(s).
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted May 28, 2021 - 15:00 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Quercus (EMEA)).