Ellucian Cloud Status - Maintenance Notification Ellucian Workflow - Test

Maintenance Notification Ellucian Workflow - Test - US and CA regions only.

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Jul 05, 2024 - 07:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 04, 2024 - 21:00 EDT

Scheduled

ELLUCIAN CLOUD SERVICES
Please be advised that a maintenance update for Ellucian Workflow will be deployed in the 2.0 Test environment for all United States and Canadian customers. This notification details the maintenance timeline and planned work.

Window:
** US and CA regions only**
Thursday, 4 July 2024 @ 9 p.m. Eastern to Friday, 5 July 2024 @ 7:00 a.m. Eastern
Note: This Maintenance Update will be deployed in Production on Thursday, 18 July 2024.

Activity: Deploy release into Ellucian Workflow Test environment

Impact: There will be downtime experienced in the 2.0 test environment while the update is being deployed.

Documentation: Release documentation can be found on The Ellucian Customer Center:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=c8ec25618303ca50c2649550ceaad3e2

Client Action: None

Dependencies: None

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team

Posted Jul 02, 2024 - 14:05 EDT

This scheduled maintenance affected: Ellucian SaaS (Ellucian Workflow - Canada, Ellucian Workflow - U.S.).