Ethos Extend Maintenance Notice

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Mar 27, 2024 - 23:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 27, 2024 - 21:00 EDT

Scheduled

ELLUCIAN CLOUD SERVICES

As part of our ongoing support for customers using Ethos Extend, we are continuing to deliver fixes for critical issues as needed. This notification details the maintenance timeline and planned work.

Window: Wednesday, 27 March 2024 @ 9:00 pm Eastern to Wednesday, 27 March 2024 @ 11:00 pm. Eastern

Activity: Deploy Extend Maintenance Release in the Test and Production environments

Impact: The environments will be unavailable during the maintenance window.

Dependencies: None

Documentation: Release details can be found within the Ellucian Documentation site:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=4257559797b44a9ceeb23f7c1253afc5

Customer Action: There is no action required by Customers. This announcement is for informational purposes only

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel

Thank You,
Your Ellucian Cloud Services Team

Posted Mar 21, 2024 - 16:01 EDT

This scheduled maintenance affected: Ellucian Ethos Platform (Ethos Extend).