Ellucian Insights Hot Fix - All Environments
Scheduled Maintenance Report for Ellucian Cloud
The scheduled maintenance has been completed.
Posted Mar 29, 2024 - 02:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 28, 2024 - 20:00 EDT
The previous post incorrectly identified client actions as " Ingestion and full load is required for Postgres sources." . Please note, there are NO client actions for this Hotfix. We apologize for any confusion this may have caused.
Posted Mar 28, 2024 - 16:42 EDT
Please be advised that a Hot Fix for Ellucian Insights will be deployed in the production and non-production environments. This notification details the maintenance timeline and planned work.


Thursday, 28 March 2024 at 8:00 p.m. to Friday, 29 March 2024 at 2:00 a.m. Eastern

Activity: Deploy Hot Fix 1.11.1 in production and non-production environments.

Impact: There will be no downtime for this update, however customers may experience a brief disruption with their IRT connection as the fix is being applied to the tenant. Loads and refreshes should not be impacted.

Release Notes: None.

Dependencies: None.

Client Actions: Ingestion and full load is required for Postgres sources.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Mar 28, 2024 - 14:02 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Insights).