Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 28, 2024 - 20:00 EDT
Update
The previous post incorrectly identified client actions as " Ingestion and full load is required for Postgres sources." . Please note, there are NO client actions for this Hotfix. We apologize for any confusion this may have caused.
Posted Mar 28, 2024 - 16:42 EDT
Scheduled
ELLUCIAN CLOUD SERVICES Please be advised that a Hot Fix for Ellucian Insights will be deployed in the production and non-production environments. This notification details the maintenance timeline and planned work.
Window:
Thursday, 28 March 2024 at 8:00 p.m. to Friday, 29 March 2024 at 2:00 a.m. Eastern
Activity: Deploy Hot Fix 1.11.1 in production and non-production environments.
Impact: There will be no downtime for this update, however customers may experience a brief disruption with their IRT connection as the fix is being applied to the tenant. Loads and refreshes should not be impacted.
Release Notes: None.
Dependencies: None.
Client Actions: Ingestion and full load is required for Postgres sources.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted Mar 28, 2024 - 14:02 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Insights).