Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 11, 2022 - 21:02 EDT
ELLUCIAN CLOUD SERVICES As part of our ongoing efforts to optimize service, Ellucian needs to perform infrastructure maintenance on an underlying system in the Ellucian Intelligent Learning Platform 4.X Production environment. This is infrastructure maintenance only and is not part of a product release. This infrastructure maintenance does not require your institution to engage, configure, or test as there are no new features being released or corrected.
Window: Wednesday, 11th May 2022 at 9:00 PM Eastern to Thursday, 12th May at 3:00 AM Eastern.
Impact: You may experience intermittent slowness or an occasional disconnect to your environment.
Customer Action: There is no action required by customers. This announcement is for informational purposes only.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted May 11, 2022 - 10:02 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Intelligent Learning Platform 4.X - United States/Canada/Latin America).