Ellucian Analytics Maintenance – Production Environment – All regions
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Apr 01, 2021 - 06:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 31, 2021 - 20:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that Maintenance release 2021.1.0.0 for Ellucian Analytics will be deployed in the Production environment. This notification details the maintenance timeline and planned work.
 
Window: Wednesday, 31 March 2021 at 8:00 pm to Thursday, 1 April 2021 at 6:00 am Eastern
Impact: Ellucian Analytics will be unavailable during the maintenance window. Load and Refresh jobs running will not be impacted and can remain running or scheduled.
Release documentation can be found on the Ellucian Customer Center :
https://ellucian.force.com/clients/a111M00000RM5h1

Please see the Ellucian Analytics Release Notes for Release 2021.1.0.0
https://resources.elluciancloud.com/bundle/ellucian_analytics_rel_release_notes/page/c_analytics_release_notes.html
Dependencies: None.
Pre Release-Customer Action: Please make sure no Analytics Load Pipeline jobs are in progress nor scheduled to begin during the maintenance window. While Analytics Refresh Pipeline jobs may run during the maintenance window, any job errors during the maintenance window should be ignored as all data will be refreshed during the next successful refresh job.
Post Release-Customer Actions:
Student: In Ellucian Analytics, run the Analytics Load Pipeline job for the Student Domain.

Lineage Tiles: Administrators will need to assign users who wish to see the lineage tiles to the Lineage Users Group in Ellucian Analytics.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
 Thank You,
 Your Ellucian Cloud Services Team
Posted Mar 25, 2021 - 16:09 EDT
This scheduled maintenance affected: Ellucian Ethos Platform (Ellucian Analytics - Canada, Ellucian Analytics - Europe, Ellucian Analytics - U.S.).