Ellucian Quercus Upgrade to the Non-Production Environment (APAC)
Scheduled Maintenance Report for Ellucian Cloud
The scheduled maintenance has been completed.
Posted Sep 20, 2023 - 07:30 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 20, 2023 - 05:30 EDT
Please be advised that Ellucian Quercus Upgrade will be deployed to the Non-Production environment. This notification details the maintenance timeline and planned work.

*** This notification is for our customers in the APAC region only ***
Wednesday, 20th September - starting at 7:30 p.m. AEST and concluding on Wednesday, 20th September at 9:30 p.m. AEST.

NOTE: The Upgrade in Production is currently scheduled for Saturday, 23rd of September 2023 .

Activity: Deploy Quercus Upgrade to the Non-Production environment.

Impact: The Non-Production environment will be unavailable during the maintenance window.

Documentation: Release documentation can be found at the following link :

Dependencies: None.

Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration and bug fixes.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Ellucian Cloud Services Team
Posted Sep 18, 2023 - 09:31 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Quercus (APAC)).