Ellucian Cloud Status - Upgrade Notification Ellucian Intelligent Learning Platform ILP 5.9.1

Upgrade Notification Ellucian Intelligent Learning Platform ILP 5.9.1 - Non-Production Environment (US/CANADA)

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Feb 08, 2024 - 00:01 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 07, 2024 - 21:01 EST

Scheduled

ELLUCIAN CLOUD SERVICES
Please be advised that the Ellucian Intelligent Learning Platform 5.9.1 Release will be deployed to the Non-Production environment. This notification details the maintenance timeline and planned work.

Window:
*** US/Canada customers ***
February 7th, 2024 at 9:00 PM EST to February 8th, 2024 at 12:00 AM EST

Activity: Deploy 5.9.1 release in the Non-Production environment.

Impact: ILP SaaS Non-Production environment will be unavailable during the maintenance window

Release documentation and Production deployment schedule for 5.9.1 can be found in the Ellucian Customer Center.

Customer Center URL: https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=b5123e29870739509120840e0ebb35d8

Dependencies: None

Customer Action: To subscribe to this release and any potential updates, go to the customer center URL and click subscribe in the upper right hand corner of the form - https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=b5123e29870739509120840e0ebb35d8

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Ellucian Cloud Services Team

Posted Feb 06, 2024 - 17:32 EST

This scheduled maintenance affected: Ellucian SaaS (Ellucian Intelligent Learning Platform - United States/Canada/Latin America).