Maintenance Notification Ellucian Workflow - Test - ME and UK regions only
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Mar 29, 2023 - 23:01 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 29, 2023 - 20:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that maintenance update 2.1.7 for Ellucian Workflow will be deployed in the 2.0 Test environment for all Middle Eastern and European customers. This notification details the maintenance timeline and planned work.

Window:
** European region only**
Thursday, 30 March 2023 @ 1:00 a.m. BST to Thursday, 30 March 2023 @ 4:00 a.m. BST

** Middle Eastern region only**
Thursday, 30 March 2023 @ 5:00 a.m. GST to Thursday, 30 March 2023 @ 8:00 a.m. GST

Note: This Maintenance Update will be deployed in Production on Thursday, 13 April 2023.

Activity: Deploy 2.1.7 release into Ellucian Workflow Test environment
Impact: There will be downtime experienced in the 2.0 test environment while the update is being deployed.

Documentation: Release documentation can be found on The Ellucian Customer Center:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=2bbcfcb88724e5dc2f5a0dc4dabb353e

Client Action: None

Dependencies: None

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Mar 27, 2023 - 18:08 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Workflow - Europe, Ellucian Workflow - Middle East).