Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 19, 2024 - 21:30 EDT
Scheduled
ELLUCIAN CLOUD SERVICES Please be advised that a required database update will be performed in the Production Quercus environments.
Window: ** EMEA region only** Saturday, April 20th at 2:30 a.m. GMT to 6:30 a.m. GMT
**AU region only** Saturday, April 20th at 4:30 pm AEST to 7:00 pm AEST
Activity: Perform infrastructure database updates for the Quercus Production environments.
Impact: Users will experience an outage during the outlined deployment window
Client Action: None
Dependencies: None
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.