Ellucian Quercus HotFix 8.31.3.1 to the Non-Production Environment (EMEA)

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Sep 08, 2023 - 00:30 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 07, 2023 - 20:31 EDT

Scheduled

ELLUCIAN CLOUD SERVICES
Please be advised that the Ellucian Quercus HotFix 8.31.3.1 will be redeployed to the Non-Production environment on Thursday, September 7th. This notification details the maintenance timeline and planned work.

Window:
*** This notification is for our customers in the EMEA region only ***
Friday, 8th September- starting at 1:30 a.m. BST and concluding on Friday, 8th September at 5:30 a.m. BST.

NOTE: Deployment to Production has been rescheduled for Tuesday, September12th.

Activity: Deploy Quercus HotFix 8.31.3.1 to the Non-Production environment.

Impact: The Non-Production environment will be unavailable during the maintenance window.

Community URL: https://elluciansupport.service-now.com/esc?id=community_blog&sys_id=66d5dd4b878db1582f5a0dc4dabb3587

Documentation: Release documentation can be found at the following links:
https://resources.elluciancloud.com/bundle/quercus_rel_release_notes/page/c_83131_release_notes.html

Dependencies: None.

Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration, and bug fixes.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team

Posted Sep 07, 2023 - 13:50 EDT

This scheduled maintenance affected: Ellucian SaaS (Ellucian Quercus (EMEA)).