Ellucian Elevate Upgrade 8.28.1.3 to the Non PROD Environment
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Sep 22, 2022 - 08:30 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 22, 2022 - 00:30 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that Ellucian Elevate Upgrade 8.28.1.3 will be deployed to the Non-Production environment. This notification details the maintenance time line and planned work.

Window:
*** This notification is for our customers in the US only ***
Thursday, 22th September - starting at 2:30 a.m. Eastern and concluding on Thursday, 22th September at 6:30 a.m. Eastern.

*** This notification is for our customers in the US2 only *** ( ACCS schools only)
Thursday, 22th September - starting at 6:30 a.m. Eastern and concluding on Thursday, 22th September at 8:30 a.m. Eastern.

*** This notification is for our customers in the Canada region only ***
Thursday, 22th September - starting at 12:30 a.m. Eastern and concluding on Thursday, 22th September at 2:30 a.m. Eastern.

NOTE: The Upgrade in Production is scheduled for Sunday 25th of September 2022.

Activity: Deploy Elevate Upgrade 8.28.1.3 to the Non-Production environment.

Impact: The Non-Production environment will be unavailable during the maintenance window.

Documentation: Release documentation can be found at the following link:
https://resources.elluciancloud.com/en-GB/bundle/elevate_rel_release_notes/page/c_82813_release_notes.html

Dependencies: None.

Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration and bug fixes.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.


Thank You,
Your Ellucian Cloud Services Team
Posted Sep 20, 2022 - 09:01 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Elevate).