Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 11, 2022 - 20:00 EDT
Update
We will be undergoing scheduled maintenance during this time.
Posted Jun 24, 2022 - 08:54 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
As part of our ongoing SaaS delivery improvements for customers using Ellucian CRM Advise in the cloud, this notice is to inform you of plans to upgrade your Ellucian CRM deployment(s) within the Ellucian Cloud.
TARGETED PROD UPGRADE WINDOW: Ellucian CRM Advise Production, 11 July 2022 - 18 July 2022 Your specific date and time will be shared directly with you via your Ellucian CRM distribution email following this message by EOD on 27 June 2022.
If you do not receive an email outlining your specific date and time, please contact your Customer Success Manager. If you are an implementing client, please contact your Ellucian Project Manager.
USER ACCEPTANCE TESTING: Given the flexibility to configure Ellucian CRM to fit your business needs, it is expected that current business operations are tested after all Ellucian CRM major releases. The goal of the testing is to verify that current business operations are unimpeded. New feature functionality must be configured and may be configured after the major release.
Should you encounter issues after this major release, please contact Action Line. If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian CRM solution, please contact your Project Manager.