Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 07, 2021 - 00:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES Please be advised that SU5411 Elevate Hotfix Patch will be deployed to the PROD environment. This notification details the maintenance time line and planned work.
Window: *** This notification is for our customers in the US only *** Wednesday 7th of April - starting at 4:00 a.m. Eastern and concluding on Wednesday 7th of April at 6:00 a.m. Eastern.
*** This notification is for our customers in the Canada region only *** Wednesday 7th of April - starting at 12:00 a.m. Eastern and concluding on Wednesday 7th of April at 2:00 a.m. Eastern.
IMPACT: Impact: The PROD environment will be unavailable during the maintenance window.
Dependencies: None.
Customer Action: There is no action required by customers. This announcement is for informational purposes only.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Thank You, Your Ellucian Cloud Services Team
Posted Apr 05, 2021 - 14:03 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Elevate).