ELLUCIAN CLOUD SERVICES
Please be advised that a maintenance update for Ellucian Intelligent Learning Platform will be deployed in the Production environment. This notification details the maintenance timeline and planned work.
Window: 03/27/2019 @ 8 p.m. Eastern to 03/27/2019 @ 11:59 p.m. Eastern
Activity: Deploy release in the Production environment
Impact: ILP SaaS Production environment will be unavailable during the maintenance window
Documentation: Release documentation can be found on the Ellucian Customer Center: https://ellucian.force.com/clients/s/releases/a111M00000M3KTA/ilp-458-saas
Customer Action:This release contains enhancements to support data provisioning to Instructure Canvas LMS. Current Canvas customers should review and follow migration instructions documented here:https://ellucian.box.com/s/1z6kkk7l1rj2jm5hdg4qkgj0e7oc4qej
CUSTOMERS THAT ARE NOT INTEGRATED WITH CANVAS CAN IGNORE THESE INSTRUCTIONS
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Your Ellucian Cloud Services Team