ELLUCIAN CLOUD SERVICES
Please be advised that a maintenance update for Ellucian Intelligent Learning Platform 5.X application will be deployed in the Preview environment. This notification details the maintenance timeline and planned work.
*** Europe customers ***
Thursday, 6 August 2020 at 02:00 AM BST (GMT+1) to Thursday, 6 August 2020 at 05:00 AM BST (GMT+1)
Note: This update will be deployed to the Production environment on Friday, 27 August 2020
Activity: Deploy release in the Preview environment
Impact: ILP SaaS 5.X Preview environment will be unavailable during the maintenance window
Documentation: Release documentation can be found on the Ellucian Customer Center: https://ellucian.force.com/clients/a111M00000QE7VI
Customer Action: There is no action required by Customers. This announcement is for informational purposes only
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Your Ellucian Cloud Services Team