Infrastructure Maintenance Notification Ellucian Workflow - Production - US region only.
Scheduled Maintenance Report for Ellucian Cloud
The scheduled maintenance has been completed.
Posted Dec 01, 2022 - 01:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 30, 2022 - 22:00 EST
Please be advised that a required RDS reboot will be performed in the US region. The reboot will result in all US Production Ellucian Workflow workspaces being unavailable for up to 3 hours.

Window: 11/30/2022 at 10:00 pm to 12/1/2022 at 1:00 am Eastern

Activity: RDS Reboot (US Production region only)

Impact: There will be an outage of both Ellucian Workflow 1.0 and 2.0 production workspaces for up to 3 hours.

Client Action: None

Dependencies: None

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Nov 22, 2022 - 16:00 EST
This scheduled maintenance affected: Ellucian SaaS (Ellucian Workflow - U.S.).