Ellucian Experience user permissions performance degradation

Incident Report for Ellucian Cloud

Resolved

Ellucian engineers have identified and resolved an issue with the permissions service. Services have been fully restored.
Posted Mar 25, 2025 - 13:40 EDT

Monitoring

Ellucian engineers have identified and resolved an issue with the permissions service. Customers may see some performance degradation while the service fully recovers.
Posted Mar 25, 2025 - 12:47 EDT
This incident affected: Ellucian SaaS (Ellucian Experience (U.S.)).
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