Ethos Integration Maintenance Update – (US, CA and EU regions )
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Mar 28, 2024 - 01:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 27, 2024 - 21:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES
Please be advised that a Maintenance Update for Ellucian Ethos Integration will be deployed in the Test and Production environments. This notification details the maintenance timeline and planned work.

Window:
** US region **
Wednesday, 27 March 2024 at 9:00 p.m. to Thursday, 28 March 2024 at 1:00 a.m. Eastern

** Canada region **
Wednesday, 27 March 2024 at 9:00 p.m. to Thursday, 28 March 2024 at 1:00 a.m. Eastern

** EU region **
Thursday, 28 March 2024 at 1:00 a.m. GMT to Thursday, 28 March 2024 at 5:00 a.m. GMT

** ME region **
Thursday, 28 March 2024 at 5:00 a.m. GST to Thursday, 28 March 2024 at 9:00 a.m. GST

Activity: Deploy release in the Test and Production environments.

Impact: There is no downtime expected while the update is being deployed. Since work is being performed on the environment there is a chance of intermittent slowness or occasional disconnects.

Documentation: Release documentation can be found on The Ellucian Customer Center.
https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=7601bce597c98650ebc2bdcfe153af50

Dependencies: None.

Client Action: There is no action required by customers. This announcement is for informational purposes only.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Mar 26, 2024 - 12:00 EDT
This scheduled maintenance affected: Ellucian Ethos Platform (Ethos Integration - Canada, Ethos Integration - Europe, Ethos Integration - U.S.).