Ellucian: CRM Advise 3.9 Major Release Announcement (US/Canada/EMEA/APAC Regions)

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.

Posted Nov 06, 2024 - 08:15 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 06, 2024 - 08:01 EST

Scheduled

ELLUCIAN CLOUD SERVICES

Please be advised that there is an upcoming major release (PR00039627) for Ellucian CRM Advise Non-Production and Production Environments. The release details are available in the customer center for your review; please visit the link below:

https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=9340d35087a0d294ec6f33773cbb3586

Reminder: You will receive your individual date and time for the Ellucian CRM Advise upgrade through your CRM distribution email at least two weeks before the non-production release date.

If you do not receive a direct email outlining your specific major release date and time, please contact your Customer Success Manager. If you are an implementing customer, please contact your Ellucian Project Manager.

Should you encounter issues after this major release, please contact Action Line. If you have any questions or concerns, please contact your Customer Success Manager. If you are currently implementing your Ellucian CRM solution, please contact your Project Manager.

Thank you,

Ellucian Cloud Team

Posted Oct 25, 2024 - 17:00 EDT

This scheduled maintenance affected: Ellucian SaaS (Ellucian Advise (APAC), Ellucian Advise (EMEA), Ellucian Advise).