Ellucian CRM Advise Maintenance Update: Production (EMEA)
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Jan 11, 2023 - 22:01 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 11, 2023 - 20:01 EST
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that there is an upcoming maintenance update (MU) for Ellucian CRM Advise Production. This notification details the maintenance timeline and planned work.

Details about the CRs included in this update can be found in the Ellucian Communities link below.

https://elluciansupport.service-now.com/esc?id=community_blog&sys_id=993ee4698718e918fb8e43b6cebb35f8

*** Europe customers ***
Starting Thursday, 12 January 2023, at 1:00 AM GMT and concluding by Thursday, 12 January 2023, at 3:00 AM GMT.

*** Middle East customers ***
Starting Thursday, 12 January 2023, at 5:00 AM GMT+4 and concluding by Thursday, 12 January 2023, at 7:00 AM GMT+4.

There is no expected downtime during the MU; however, you may experience intermittent slowness or an occasional disconnect to your environment.

If you are not a customer within any of the regions listed in this notification, please select "Manage your subscription" at the bottom of this email to update your regional preference for your Ellucian CRM solution(s).

Should you encounter issues after this MU, please contact Action Line. If you have any questions or concerns about this notification or want to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager, who can arrange a meeting with the appropriate technical personnel.


Thank you,
Ellucian Cloud Team
Posted Jan 10, 2023 - 12:01 EST
This scheduled maintenance affected: Ellucian SaaS (Ellucian Advise (EMEA)).