Service Notification: Smart Plan

Incident Report for Ellucian Cloud

Resolved

Ellucian has resolved an issue affecting Smart Plan for some customers. The service is operating as expected, and we will continue to monitor.

Thank You,
Your Ellucian Team

Posted Aug 20, 2026 - 12:58 EDT

Monitoring

Ellucian has resolved the issue and restored service. We will continue to actively monitor the service.
Additional updates will be provided on this status page.

Thank You,
Your Ellucian Team

Posted Aug 20, 2026 - 12:17 EDT

Investigating

Ellucian is aware of an issue affecting Smart Plan for some customers and is actively investigating. We will provide updates on this status page as more information becomes available.

Thank You,
Your Ellucian Team

Posted Aug 20, 2026 - 10:49 EDT

This incident affected: Ellucian SaaS (Ellucian Smart Plan (US)).