Colleague SaaS T3 - Release Updates - Production - June 5, 2023
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Jun 06, 2023 - 07:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 05, 2023 - 21:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that the Ellucian Colleague SaaS T3 Release Updates will be deployed in the Production environment. This notification details the maintenance timeline and planned work.

The Ellucian Colleague SaaS T3 Release Updates will be deployed in Production on June 5, 2023.

Windows:
Eastern Time Zone - from June 5, 9:00 PM to 11:59 PM
Central Time Zone - from June 5, 9:00 PM to 11:59 PM
Mountain Time Zone - from June 5, 9:00 PM to 11:59 PM
Pacific Time Zone - from June 5, 9:00 PM to 11:59 PM
Samoa Standard Time - from June 5, 9:00 PM to 11:59 PM


*In regions that don't observe daylight savings, please adjust the times above accordingly.

Impact: The Production environment will be unavailable during the maintenance window.

Documentation: Please refer to the following articles for the details in this release:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=d98f3b2b470661d008322172e36d43ba
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=4454caa747fd219093747965d36d4397
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=6a4bead9975a6d14a7bcfbc3f153af60
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=72387988477d6d9024ade731e36d43aa
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=88f152e0972ee190e07877271153af53
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=ceaf2541971ea914d5723ba71153afd6

Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration and bug fixes. Please review and adjust scheduled jobs as necessary.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager, who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Jun 02, 2023 - 15:01 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Colleague SaaS).