Service Notification: [Quercus/Elevate]

Incident Report for Ellucian Cloud

Resolved

Ellucian has resolved an issue affecting [Quercus/Elevate - Jaspersoft] for some customers. The service is operating as expected, and we will continue to monitor.

Thank You,
Your Ellucian Team
Posted Nov 12, 2026 - 22:36 EST

Identified

Ellucian continues to investigate an issue affecting [Quercus/Elevate - Jaspersoft] for some customers. Updates will continue to be provided on this status page.

Thank You,
Your Ellucian Team
Posted Nov 12, 2026 - 22:29 EST

Update

We are continuing to investigate this issue.
Posted Nov 12, 2026 - 22:23 EST

Investigating

Ellucian is aware of an issue affecting [Quercus/Elevate - Jaspersoft] for some customers and is actively investigating. We will provide updates on this status page as more information becomes available.

Thank You,
Your Ellucian Team
Posted Nov 12, 2026 - 22:04 EST
This incident affected: Ellucian SaaS (Ellucian Elevate, Ellucian Quercus (APAC)).