Impact: Ellucian Analytics Production and Test environments will be unavailable during the specified window.
Customer Action: Please make sure Analytics Load Pipeline jobs are not in progress nor scheduled to begin during the maintenance window. While an Analytics Refresh Pipeline job may run during the maintenance window, any refresh job errors during the maintenance window should be ignored as all data will be refreshed during the next successful refresh job.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel