ELLUCIAN CLOUD SERVICES
Please be advised that maintenance release 2020.2.1.0 for Ellucian Analytics will be deployed in the Test environment. This notification details the maintenance timeline and planned work.
Window: 08/6/2020 @ 8:00 PM Eastern to 08/7/2020 @ 5:00 AM Eastern
Note: Feature release 2020.2.1.0 for Ellucian Analytics will be deployed to the Production environment on 08/13/2020
Impact: Although the content updates are for Test tenants only, infrastructure changes required by this update will potentially affect running jobs in both Test and Production tenants.
Documentation: Release documentation can be found on the Ellucian Customer Center :https://ellucian.force.com/clients/a111M00000QD4EO
Please see the Ellucian Analytics Release Notes for Release 2020.2.1.0https://resources.elluciancloud.com/bundle/ellucian_analytics_rel_release_notes/page/c_analytics_release_notes.html
Pre Release-Customer Action: Please make sure no Analytics Load Pipeline jobs are in progress nor scheduled to begin during the maintenance window. While Analytics Refresh Pipeline jobs may run during the maintenance window, any job errors during the maintenance window should be ignored as all data will be refreshed during the next successful refresh job.
Post Release-Customer Action: As a result of this update, customers with any of these content areas must take required actions:
In Ellucian Analytics, run the Analytics Load Pipeline job for the Recruitment domain.
In Ellucian Analytics, run the Analytics Load Pipeline job for the Finance domain.
Financial Aid content:
In Ellucian Analytics, run the Analytics Load Pipeline job for the Financial Aid domain.
Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.
Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.
Your Ellucian Cloud Services Team