Ethos Data Access Infrastructure Maintenance - Preview and Production Environments - US only
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Jan 23, 2023 - 04:31 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 23, 2023 - 03:30 EST
Scheduled
ELLUCIAN CLOUD SERVICES

As part of our ongoing efforts to optimize service, Ellucian needs to perform infrastructure maintenance on an underlying system in the Ethos Data Access Preview and Production environments (US region only).

Window:
** US Region **
Monday, 23 January 2023 at 3:30 AM EST to Monday, 23 January 2023 at 4:30 AM EST

Impact: The environment will be unavailable during the maintenance window. Please make sure no data loads or Analytics loads are in progress at the start of the maintenance window. Any bulk loads in progress will be interrupted and will have to be re-triggered once the deployment is done.

Dependencies: None.

Customer Action: There is no action required by customers. This announcement is for informational purposes only.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Jan 20, 2023 - 15:34 EST
This scheduled maintenance affected: Ellucian Ethos Platform (Ethos Data Access - U.S.).