Ellucian Elevate Upgrade to the Non-Production Environment
Scheduled Maintenance Report for Ellucian Cloud
The scheduled maintenance has been completed.
Posted Feb 08, 2024 - 07:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 07, 2024 - 20:30 EST
Please be advised that Ellucian Elevate Upgrade will be deployed to the Non-Production environment. This notification details the maintenance timeline and planned work.

*** This notification is for our customers in the US only ***
Wednesday, 7th February, starting at 11:30 p.m. Eastern and concluding on Thursday, 8th February at 3:30 a.m. Eastern.

*** This notification is for our customers in the US2 only *** ( ACCS schools only)
Thursday, 8th February, starting at 4:00 a.m. Eastern and concluding on Thursday, 8th February, at 7:00 a.m. Eastern.

*** This notification is for our customers in the Canada region only ***
Wednesday, 7th February, starting at 8:30 p.m. Eastern and concluding on Wednesday, 7th February at 10:30 a.m. Eastern.

Activity: Deploy Elevate Upgrade 8.32.5 to the Non-Production environment.

Impact: The Non-Production environment will be unavailable during the maintenance window.

Release documentation and Production deployment details can be found in the Customer Center: https://elluciansupport.service-now.com/customer_center?id=standard_ticket_customer_center&table=ellucian_product_release&sys_id=a76aec2fc3233110662bd92f050131f1 .

Dependencies: None.

Client Action: Subscribe to the release in the customer center for live updates regarding this release.

The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration and bug fixes.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Ellucian Cloud Services Team
Posted Feb 06, 2024 - 17:00 EST
This scheduled maintenance affected: Ellucian SaaS (Ellucian Elevate).