Colleague SaaS T3 - Release Updates - Non-Production - January 13, 2023
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted Jan 13, 2023 - 09:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 13, 2023 - 06:00 EST
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that the Ellucian Colleague SaaS T3 Release Updates will be deployed in the Non-Production environment. This notification details the maintenance timeline and planned work.

The Ellucian Colleague SaaS T3 Release Updates will be deployed in Non-Production on January 13, 2023. The same updates will be deployed in Production on January 16, 2023.

Windows:
Eastern Time Zone - January 13 from 6:00 AM to 9:00 AM
Central/Mountain Time Zone - January 13 from 4:00 AM to 7:00 AM
Pacific Time Zone -January 13 from 3:00 AM to 6:00 AM
Samoa Standard Time - January 13 from 12:00 AM to 3:00 AM

Impact: The Non-Production environment will be unavailable during the maintenance window.

Documentation: Please refer to the following articles for the details in this release:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=94c4f4d587efd1d899ecca65dabb35a0
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=3528682b976359dc5154d004a253af3a
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=3ccdf9b897ff9d105154d004a253afe5
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=5aaeb1309733dd105154d004a253afa4
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=6413344e8748519099ecca65dabb3566
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=30e25efb870f11546fd864ed0ebb354a

Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration and bug fixes. Please review and adjust scheduled jobs as necessary.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager, who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Jan 12, 2023 - 13:01 EST
This scheduled maintenance affected: Ellucian SaaS (Ellucian Colleague SaaS).