Colleague SaaS T2 - Release Updates - Production - May 24, 2023
Scheduled Maintenance Report for Ellucian Cloud
Completed
The scheduled maintenance has been completed.
Posted May 25, 2023 - 07:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 24, 2023 - 21:00 EDT
Scheduled
ELLUCIAN CLOUD SERVICES

Please be advised that the Ellucian Colleague SaaS T2 Release Updates will be deployed in the Production environment. This notification details the maintenance timeline and planned work.

The Ellucian Colleague SaaS T2 Release Updates will be deployed in Production on May 24, 2023.

Windows:
Eastern Time Zone - May 24 from 9:00 PM to 11:59 PM
Central/Mountain Time Zone - May 24 from 9:00 PM to 11:59 PM
Pacific Time Zone - May 24 from 9:00 PM to 11:59 PM
Samoa Standard Time - May 24 from 9:00 PM to 11:59 PM

*In regions that don't observe daylight savings, please adjust the times above accordingly.

Impact: The Production environment will be unavailable during the maintenance window.

Documentation: Please refer to the following articles for the details in this release:
https://elluciansupport.service-now.com/customer_center?id=standard_ticket&table=ellucian_product_release&sys_id=df2f61cf47696594f5f35555d36d4322

Client Action: The Client will be responsible for validating the environment following the completion of the deployment in the Client's environment. Test major business processes, integration to the ERP, 3rd Party integration and bug fixes.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager, who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted May 23, 2023 - 12:03 EDT
This scheduled maintenance affected: Ellucian SaaS (Ellucian Colleague SaaS).