eTranscript - EOC notification for Cloud 2.0.2 release on the TEST

Scheduled Maintenance Report for Ellucian Cloud

Completed

The scheduled maintenance has been completed.
Posted Dec 06, 2024 - 05:00 EST

Update

We are testing the deployment, so one hour has been extended.
Posted Dec 06, 2024 - 03:58 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 06, 2024 - 03:00 EST

Scheduled

ELLUCIAN CLOUD SERVICES

Please be advised about the Ellucian eTranscripts Send Cloud 2.0.2 release on the TEST environment which includes User-Agent header added for the vendor API request which will update the transcript status to the vendors. This notification details the maintenance timeline and planned work.

Window: 06th Dec 2024, at 3:00 AM EST to 06th Dec 2024, at 4:00 AM EST

Activity: The Ellucian Cloud Team will be performing System maintenance as part of this release to Send Cloud Test environment

Release Details: eTrans2.0.2

Impact: Send Cloud Test will not be accessible and Orders cannot be placed as the Application will be down during this maintenance window

Dependencies: None

Client Action: None

Vendor Action: Verify User-Agent header present as part of order update request coming from Send Cloud.

Verify: The Cloud Services team and Enterprise Operations Center (EOC) will be carefully monitoring all activity during and after maintenance is completed to confirm all services are operating correctly.

Contact: If you have any questions or concerns about this notification or would like to discuss any aspect of the upcoming maintenance, please contact your Customer Success Manager who can arrange a meeting with the appropriate technical personnel.

Thank You,
Your Ellucian Cloud Services Team
Posted Dec 05, 2024 - 04:36 EST
This scheduled maintenance affected: Ellucian SaaS (Ellucian eTranscripts).